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our Services  |    operating model transformation

We implement strategy and deliver new capabilities by defining, enabling and transitioning new operating models

Client side support for operating model design, transition planning and implementation

Supporting clients engaged in business restructuring, new capability introduction, global business services (GBS), offshore outsourcing, captive offshoring, shared service, cost base reduction, service design and re-engineering, merger and acquisition integrations, disposals, and in-flight programme recovery

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  • Strategy alignment, options development and senior stakeholder engagement

  • Operating model design, benefits mapping strategic and financial business case

  • Outsource partner engagement (RFI, RFQ), evaluation, selection and contracting

  • Capability, service and organisation design, interim states and transition approaches

  • Business analysis and requirements definition for technology enablement

  • Technology solution delivery and deployment (agile / waterfall) and transition into service

  • Implementation support including change management and engagement

  • Programme management and leadership, governance and stakeholder management

  • Independent design and delivery assurance for new and in-flight programmes

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